New Doors, Installed Right for Minnesota Winters

To The Window Store, Staff and future customers. Ann and I were approached by Howie, who is a great embassador, for The Window Store. After Howie, made his sales pitch and demonstration, it was a deal to be made. We ordered the top of the line Windows, which was the Eco-Maxx. We ordered 10 Windows and a Patio Door. Financing was fast, easy and extremely affordable. On May 12th, Paul and his associate, arrived on location, ready to remove the old Windows and install the new ones. Paul and his associate were professional and highly skilled. All Windows, with the exception of the Patio Door, were installed in one day. Paul, came back the following day to install the Patio Door. Ann and I are doing a complete Home remodeling job. The Window Store, saved me a lot of time and that allowed me to focus on the other projects we are working on. I will let you know that these Windows, are far better than any ProVia, Jeld-Wen and Anderson. These Windows keep the heat out, while keeping the House cool, during the warm season. Especially during a cool night, the House stays pleasantly warm. I'd like to mention the how quiet is it when cars drive by from time to time. We can barely hear them. These Windows have a much higher Energy Performance Rating (EPR) and are NFRC Certified. Plus, you get a Lifetime warranty! For you Home Owners, that are looking to buy new Windows...... Please consider The Window Store, for all your Window needs! Please give our Salesman, Howie a call, for a demonstration and free estimate. You'll be glad you did! Looking forward to 2017, when we get the three season room done. BTW, if Paul and his associate are installing your Windows, they really like Red's Savoy Pizza! Pepperoni and extra Cheese, will do them just fine. Again, a big THANK YOU, to The Window Store, for a flawless job!

We had a wonderful experience with The Window Store from start to finish. While I am not typically a fan of door-to-door marketing, the Window Store's marketing representative was very polite and unimposing, and due to my otherwise busy work schedule, it made scheduling an appointment to get a free quote on my window project (which I had been meaning to get to for a while) quick and simple. The sales representative that subsequently visited our home in April was equally polite, conscientious, and thorough with her presentation. Moreover, I greatly appreciated that the Window Store was upfront about the expected timeline for production and installation due to supply-chain difficulties caused by COVID-19. I am very pleased to report that Window Store accomplished what many do not: they under-promised and over-delivered. That is, the sales representative told us that it would be very possible that it could take as long as four months to manufacture the windows and complete installation (putting installation around August), but our windows were instead installed in June, approximately 2 months ahead of schedule! And, during the time we were waiting to hear back to schedule the installation, the Window Store reached out of its own accord to let us know that they had not forgotten about our project and would be reaching out ASAP to schedule the installation. More businesses should approach transactions this way. As for the installation and quality of the end product, both appear to be of excellent quality so far. We have already noticed improved energy efficiency and decreased draftiness, especially with the replacement of a large wooden picture window that was original to our 1940s home. From an aesthetics standpoint, I was afraid that I would miss this old wooden picture window, which had ornate wood lattice work, but I actually prefer the new vinyl window with built-in vinyl lattice work even better. Izzy and his installation team were very professional and efficient. They installed four new windows--a large picture window, a casement window, and two double hung windows--in a single day. And, when there was a minor mix-up on the color of wrapping used on two windows, Izzy and his team made time in their busy schedule to come back two business days later to correct the mistake. Finally, after the installation was complete and it came time for setting up the financing arrangement, the Windows Store promptly reached out to me (instead of me having to reach out to them and/or spend time searching online, which is difficult due to my busy schedule) to inform me of when I could expect the initial financing letter in the mail and how I could thereafter set up my account with their third-party lender. In short, we are very pleased with the process and product thus far and will definitely consider using the Window Store again for future projects.

Nice looking windows, very helpful staff. Glad we decided to do the project! More details: This was perhaps the third in-home window schpeel we've had from various companies door-knocking, and windows are expensive so it's not my favorite decision to make - it's hard for us to make decisions about spending money, but saleslady Kim did give us different prices and options to best fit our goals and budget. She was quickly able to tease out which product would work best for our space, worked with us efficiently and pleasantly, and definitely has an eye for color and design. She said she has Window Store windows in her house too. I was concerned about getting vinyl windows versus other types (read: Anderson windows use some kind of composite material, not vinyl) but Anderson is definitely not in my budget. She agreed that their windows are vinyl, but said not all vinyl windows are made equal and I think that made sense. She says they have replaced vinyl windows of lesser quality, and assured us that these would last. I guess there's only one way to find out, but our windows were sooooo old and drafty that it has to be better at least in the short term. We decided to replace just three of the windows in our home, ones that we use most often, to see how it goes. And now I'm glad we did! At first we had chosen three basement windows to replace but later changed our minds just after someone came to measure. I called Kim and she was flexible with our ideas, so she shifted our window selection to the upstairs which we REALLY appreciate (and the guy came back immediately to re-measure). True to their promises, the installers were awesome: they were at our house exactly when they said they would be, they were fast, and they didn't leave a mess at all. They worked around our family. I was asked to leave a google review but definitely not pressured on how nice of a review it was supposed to be :) which I appreciate. The windows match our house really well, so it doesn't look weird at all that we just did a few, which i credit to Kim's color selection. They dampen sound way better than the old ones; they fit inside the frame perfectly, they open and close like a dream and seal up nicely. We'll see how the coming years treat us but for now i'm very happy with them. One thing i wish i had realized was because the windows fit INSIDE the existing frame (they are custom sized to do this; but it saves time and money that they can install the window inside the frame and not re-frame anything!) that the new windows create an ever-so-slightly smaller opening to look out of than the previous old drafty windows, so in the small bathroom window it looks smaller. I'm used to it now, but the first day I was disappointed that it looked smaller - which was my bad, because i didn't fully realize what it would look like. I do like it now. Our bedroom window was 4 part in the old one, and now is a 3-part window so those actually look bigger and i LOVE that one. Overall I think they are nice windows and I appreciate the company's flexibility. I would work with them again. When we get a bit more money saved up I will probably replace other windows in my home with the Window Store again. Photos shown are all the new windows - bedroom and bathroom. Bedroom is sliders and bathroom is a crank out; i like the little folding handle. Screens held in with easy little tabs.