Customers Review

What Our Customers Are Saying

At TWS Remodeling, we don’t just remodel homes—we build lasting relationships. From the Twin Cities to Western Wisconsin, our team is proud to serve homeowners with a promise of exceptional quality, honest service, and long-term value.

Every project we take on is guided by a simple principle: do what’s right. That commitment shows in the results we deliver and the trust we earn. Our customers know they can count on us—not just for skilled craftsmanship, but for integrity, transparency, and care throughout every step of the process.

But don’t just take our word for it—read what real Midwest customers have to say about working with TWS Remodeling.

TWS Remodeling

4.5Out of 5 stars

Overall rating out of 1,032 Google reviews

John Morrissey
a month ago

Our bathroom was 30 years old. We replaced the vanity, put in new lights, a new toilet, a new floor, and a new special order shower that was a foot deeper. We also had all new hardware on the vanity and in the shower. The difference is like night and day. At first glance you would think the job was done by guys with 30 years experience. You would be wrong. The work was done by brothers Roma, age 23 , and Leon, age 19.Their attention to detail and the quality of their work is unsurpassed, The plumbing inspector and the building inspector both sang praises at their work. Not only a strong work ethic but both of the young men were absolute gentlemen and a pleasure to have at our home. Everything about TWS was first class. From Lexi and Jessie in the office to the guys in the field to the pricing, it was all top of the line. I would highly recommend TWS for any remodeling project at your home. Thanks folks! You made my wife very happy.

Michael Zimmerman
2 months ago

TWS stepped in & helped finish my bathroom shower when MN Rusco closed. They were able to get all of my materials & install them for me. My installer Brion Hartwig was excellent & made sure everything was installed perfectly for me. I had recently had 2 strokes & needed this walk-in shower so badly. Jessica in sales also helped out immensely coordinating everything. I am so very greatful to the team at TWS!! I highly recommend them to anyone!

JonnyStunads
3 months ago

I think I got a pretty good deal. The quality of these windows was much greater than what I thought I was getting. I got a couple windows for my bedroom and a beautiful sliding glass door for my sunroom. The installer (Ron) was excellent. He was personable, skilled, and efficient. It was a very good experience and I’m really enjoying my new windows!

Kim Beamish
3 months ago

Great service from start to finish. Kept us informed as to the progress. Installer did a great job!

Trent Kapla
4 months ago

Fantastic experience all around. Sales rep was very good, explained everything thoroughly and was very personable. Office staff was responsive to emails and installed were quick and efficient and did a wonderful job. We didn't shop around at all but prices seemed reasonable. Overall great experience and company.

Christine Lynch
4 months ago

The guts that put the siding on were very nice. One couldn't speak English but he did a great job. They took their time on each side of the each day they were here. It looks so much better.

Daniel Stedman
6 months ago

From start to finish the process was smooth. We had an original window in the basement we needed replacing. They couldn't open anymore and in the winter ice/condensation would built up significantly on the inside. We could feel the cold air just sitting on the couch next to it. We were visited promptly for an initial inspection, and Joe was very kind and knowledgable. We never felt pressure to add additional windows. Their recommendation for the design/style was perfect. The install from Ron was great, super knowledgable 30+ years experience. Ron took extra time to make sure the little touches were complete. We honestly couldn't be happier!

Brenda S
6 months ago

I just finished up a meeting with Aaron and Hamel from TWS. They were the nicest, straightforward, honest, kind, and respectful salesmen I have ever met. There are times when individuals will take advantage of meeting with a female. That was not the case here. Thank you gentlemen.

Michael Ries
6 months ago

We had an exterior door and storm door replaced by The Window Store and had a great experience. The sales person was helpful, knowledgeable, and didn't use any high pressure tactics. We had quotes from some other companies where the sales team was much more high pressure and had "act now" type offers trying to get you to sign in that moment with a deal that would go away tomorrow. Not a fan of those tactics and this was a welcome change. It took around six weeks after the measurement to get the ProVia door delivered and installed. The installer was also great. They took pride in their work, communicated throughout the install, and left the area perfectly clean. Very happy with the quality of the door, the install, and the staff we dealt with at the Window Store.

Dominic Bauer
7 months ago

The Window Store products, people, and service are wonderful. This is our second home using them and we will use them again if the need ever arises.

Charles Zielke
7 months ago

The 2025 Home Show was our first contact and from then until completion we have had positive interaction. The customer service was great, always answered our questions and provide guidance and ensured we were satisfied. Our install team was professional and experienced. They were diligent in their work and finished the project to our satisfaction. I would recommend the Window Store: Kitchen Refacing to anyone looking to upgrade the look and functionality of their kitchen.

Aaron Redepenning
9 months ago

John was phenomenal redoing our cabinets. Very prompt, great communication, and always cleaned up super well at the end of the day. Really appreciated working with him. You all are lucky to have him, will definitely recommend to friends and family because of his work and professionalism.

Kathryn Schuster-MacDonald
9 months ago

I had a great experience with the Windows Store. The sales people were excellent. I was able to make a sound decision on the financing and quality of the windows. No pressure!

Jessie Wulf
10 months ago

The windows store did a great job on my kitchen. I am very pleased. I still can’t believe this is my kitchen.

Fanny Jimbo
Edited 10 months ago

My parents had been wanting to change the windows in their home for a long time and had inquired with several companies, however, no other company provided the thoroughness of the process, patience, price and quality as the Window Store Home. Our engagement started with a door-to-door advertisement from a Spanish speaking representative (Carla-I believe), then Steve Garren, the salesman walked us through our options. He listened to our needs and did not pressure at all. Lastly, the installation crew (Charles and his team) were very friendly, engaged us throughout the process of removing the old windows to installing the new ones. They cleaned after their work and we are very much satisfied with our new windows. My family decided to change the windows in stages, starting with 4 windows and are looking forward to getting the rest of the windows replaced some time next year. Thank you!! Other pluses of this company are the lifetime warranty and the highly energy efficient windows! The wind took our Window Store sign- hopefully we can get a new one!

Raul Gonzalez
11 months ago

Very happy with the work.

Kathy Karagianis
a year ago

Highly recommend every aspect of my project, they were all fantastic and will use them again if the opportunity arises!

Johnathan Gohde
a year ago

We had a great experience with The Window Store replacing a large picture window and a couple double hung windows. Our installer was prompt and courteous. He kept me updated on progress and took good care of the home, replacing some wet wood and adding insulation. We're very happy with the new window and how well it is performing in the cold weather.

John Dillon
a year ago

The windows are well priced and the quality is top rate.Not only do we have increased curb appeal ,it has added to the home value. There is a huge difference in the amount of light in each room,quite transforming the atmosphere for the better. I am looking forward to the increased insulation when the winter weather hits. All timelines were met.All staff : sales, admin, estimator and installation team were excellent. In particular the installation team went above and beyond anything expected. They made minor repairs as needed, gave friendly advice on window care, scrupulously cleaned up inside and out. It isn’t that are glad we choose this company ,we are delighted and would recommend them to anyone.

Miguel Millan
a year ago

First two pictures of our front of the house before the new doors. We decided to replace our front door and back door with storm doors. The Window Store was very professional and responsive to all our needs and questions. We are very happy with the work. There are professional, clean and then followed up after the installation appointment. Highly recommended and very satisfied customer.

paul brunette
a year ago

I had a good experience from start to finish. I ordered 4 windows from Jer in June and they were installed in September. The follow on steps, installation, and finished product were all consistent with expectations. Very good communication and coordination from the whole team at The Window Store for the entire process.

jeremy effertz
a year ago

We are very happy with how our new kitchen turned out. There were a few issues throughout the install, but the team did a great job of fixing them and making sure that we were completely satisfied with our cabinet resurfacing project.

Ian McDermott
a year ago

We recently had the pleasure of working with The Window Store for the installation of new windows for our entire home, and we couldn't be happier with the experience! From start to finish, the entire process was smooth and professional. The sales team was incredibly knowledgeable and took the time to answer all of our questions and made sure we understood all of the available options. The installation itself was seamless. The crew arrived on time, was courteous, and worked diligently to complete the job. They took great care in ensuring everything was done right, leaving my home clean and tidy when they finished. We highly recommend The Window Store to anyone in need of window installation. Their expertise, professionalism, and commitment to quality truly set them apart. Thank you for transforming our home!

Scott Olson
a year ago

The Window Store was a wonderful company with which to work. Our sales rep, Corey, was very patient, pleasant, and thorough as he walked us through the selection and purchasing process. Our contact person, Jordan, kept us informed about when our items were available, scheduling the installation, and arranging financing. Our installer, Ron, did an expert job with the removal of our old entryway door and side light and the installation of our gorgeous new replacements. We couldn't be happier with the way the entire project worked out. We highly recommend The Window Store Inc.

Nick Barnes
a year ago

Timely, professional service, and a great product. Scheduling and installation day was a breeze. The team did an amazing job maintaining the character of our 120 year old house while modernizing at the same time. We could not be happier with the results.

Stephanie McKernan
a year ago

Windows Store Inc. is in one word fantastic. My husband and I met with the friendly representative, and picked out what windows we wanted, and what would work best for our home. We were given a 4-6 week timeframe for the manufacture and delivery of our windows, but they were ready for installation even sooner than that. I received a call and was able to pick a convenient install date for the following week. The full install only took 2 days. (our house had 18 windows). Ron was sent out and he was able to put in the windows all within the timeline, and did a great job cleaning up the site afterwards and showing us all the features of our beautiful new windows. I would recommend Windows Store Inc. if anyone needs new windows.

Teri Swingle
a year ago

What a great experience with our patio door install. From ordering with Arlen (3rd time’s the charm?!), keeping updated with emails and phone calls of the order status, pre delivery photos, and finally install, communication was timely and concise. Installers called the morning of the install as the weather predictions were a little off in their timing of torrential rainstorms. Quickly rescheduled to the following day, where the two men showed up and had the old out and the new in within 4 hours. No leaks like the old one, smooth gliding door and screen door. And matches inside and out to the windows installed last fall.

Perry Rowen
Edited a year ago

On June 7th 2024 Advertising Manager Matt Kappel came to my home to give me an estimate to have the roof on my house and garage re-roofed. My current roof was approximately 23 yrs old. Matt told me exactly what The Window Store would do for the re-roof. Matt was very helpful and did an excellent job at explaining the process to me. The price Matt quoted me seemed fair and I signed a contract to have the work done. On June 11th Mike Smith the Field Manager came to my house to confirm product needed to complete the job and the order was placed. Mike was very knowledgeable with the current code. On June 17th I received a call from Jordan from The Window Store. Jordan told me the roofing crew would be at my house between 7-8 a.m. on June 19th. On June 19th the roofing showed up around 7:15 a.m. and the crew left around 6 p.m. The crew did a nice job of making sure the yard and driveway were clean of debris from the re-roof job. The new roof looked awesome. I have also used The Window Store in the past for new windows and vinyl siding. I would not hesitate to use The Window Store in the future. The Window Store has done an excellent job for me on all three upgrades to my residence.

Evan Bauer
a year ago

TWS was awesome to work with. It was the most painless process that I've ever dealt with in a made-to-order system. The windows and patio door were ready for us early, and the installation began a very quick 2 weeks later! The installation crew i had had a great working system that made the installation of 5 windows and 1 patio door a 2 day job with great attention to detail on the end product

Judy Pouchert
Edited a year ago

They definitely stand behind their work and have corrected some issues with the materials in a very timely manner. They replied right away and very friendly and easy to work with. I highly recommend The Window Store. I am very happy with the jobs that the Window Store did.